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Before reporting a bug

  1. Make sure you are running the latest version of Kloxo (in the web panel, click the "update" button).
  2. Search LxCenter forums and wiki to see if anyone else has the same problem. Include links to said posts/articles in your report.
  3. Search for similar bug reports in this bug-tracker that describes your issue. If so, update it with your own experience, do not create a new one.
  4. It must be reproducible by developers. Try replicating your issue in another server whenever possible for confirmation.

How to report Bugs

Topic:
  • A short recognizable description of the bug. Example: Lxguard blocks users if they sneeze. (Function + Action + Bug)
Description:
  • Give a description of the bug in your own words. Not a few words, but in some lines.
Affected function(s):
  • Describe the affected function(s).
Related files:
  • List related files if they are known.

Steps to replicate:

These are VERY important in a bug report:
  • Give a step-by-step on how to replicate the problem.
  • Expected result: How the application should behave on above mentioned steps.
  • Actual result: What is the actual result on running above steps i.e. the bug behavior.
Proposed fix(es):
  • If you are able to, propose patches or simple fixes that might provide a solution. Don't be shy, we are not here to judge your skills.
System info:
  • Enter your system info. Example: CentOS 5.2 32-bit in a OpenVZ VPS.
  • Whenever possible, include your server/vps specs and total resource usage (ram, disk, etc) when the bug manifests.
  • State if your system includes all updates to date (yum update) and/or if you have manually compiled software.
General:
  • If available, select a proper category.
  • Do not set the target version. [developers/bugteam task]
  • Do not assign a developer. [developers/bugteam task]
  • Do not set a priority higher than "Normal". [developers/bugteam task]
  • If you know more people experiencing the same issue, have them update your bug report with their own findings.
  • Reported issues without above information may be rejected or asked to complete the missing information.
  • Do not use this site to get support. Use the Forum instead! http://forum.lxcenter.org/